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SPOS #553 – Reinvent Yourself With James Altucher

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Welcome to episode #553 of Six Pixels Of Separation – The Mirum Podcast. 

Here it is: Six Pixels Of Separation – The Mirum Podcast – Episode #553 – Host: Mitch Joel. James Altucher is one of the best non-fiction writers that I know. He writes quality. He writes quantity. He has a lot of material. He is a trader, investor, writer, and entrepreneur. His bio is an impressive one. He was an investor in Buddy Media (which sold to Salesforce for about $800 million) as well as bitly. His latest book is called, Reinvent Yourself, and it’s a great read. He’s written over 15 other books (most of them are bestsellers). He has a podcast that is insanely popular called, The James Altucher Show. Also, if you’re not following his writing, The Altucher Confidential, you don’t know what you’re missing. Last years, James sold everything he had in New York City and became a true digital nomad and minimalist. He’s got some opinions on a lot of different topics. Enjoy the conversation… 

  • Running time: 1:04:16.
  • Hello from beautiful Montreal.
  • Subscribe over at iTunes.
  • Please visit and leave comments on the blog – Six Pixels of Separation.
  • Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
  • or you can connect on LinkedIn.
  • …or on twitter.
  • Six Pixels of Separation the book is now available.
  • CTRL ALT Delete is now available too!
  • Here is my conversation with James Altucher.
  • Reinvent Yourself.
  • He’s written over 15 other books.
  • The Altucher Confidential.
  • The James Altucher Show.
  • Follow James on Quora.
  • Follow James on Twitter.
  • This week’s music: David Usher ‘St. Lawrence River’.

Download the Podcast here: Six Pixels Of Separation – The Mirum Podcast – Episode #553 – Host: Mitch Joel.

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Source: Six Pixels of Separation

Filed Under: Management & Marketing Tagged With: search engine optimization

Can Customer Insights Really Drive Innovation for Your Online Business?

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Can Customer Insights Really Drive Innovation for Your Online Business?

If you think that innovation is derived from a deep understanding of your customer, think again.

In Clayton Christiansen’s new book – Competing Against Luck – he tackles the long held belief that innovation comes from understanding the customer. But based on his research, that thinking is wrong!

His theory is that real innovation comes not from customer insights, but from a deep understanding of why people “hire” your product.

Put in a simpler way, true innovation does not come from understanding the characteristics of your customer, it comes from identifying what “job” your customer is “hiring” your product or service for.

In this 32 minute episode, Sean Jackson and Jessica Frick provide new insight into The Digital Entrepreneur’s journey, including …

  • Why you should, or should not, abandon social media
  • How you can apply the theory of Jobs To Be Done to your online efforts
  • And, the tools and information website sites that may help you improve your online efforts

Listen to The Digital Entrepreneur below …

Download MP3 Subscribe by RSS Subscribe in iTunes

The Show Notes

  • To sign up for free to the Digital Commerce Academy, send a text message to 313131, with the keyword DIGITS (if you are in the continental USA). If you are outside the USA, email digits@rainmaker.fm. As a special bonus we will subscribe you to our newsletter when you text or email us.
  • Connect with Sean Jackson on LinkedIn
  • Follow Sean on Twitter
  • Connect with Jessica Frick on LinkedIn
  • Follow Jessica on Twitter

The Transcript

Can Customer Insights Really Drive Innovation for Your Online Business?

Voiceover: Rainmaker.FM.

You’re listening to The Digital Entrepreneur, the show for folks who want to discover smarter ways to create and sell profitable digital goods and services. This podcast is a production of Digital Commerce Institute, the place to be for digital entrepreneurs. DCI features an in-depth, ongoing instructional academy, plus a live education and networking summit where entrepreneurs from across the globe meet in person. For more information, go to Rainmaker.FM/DigitalCommerce.

Sean Jackson: Welcome to The Digital Entrepreneur, everyone. I’m your host Sean Jackson.

Jessica Frick: And I’m Jessica Frick.

Sean Jackson: We are the new hosts of The Digital Entrepreneur. Welcome, welcome, everyone. The format of the show is going to be a little different. If you’ve been listening in the past, you’re going to see some changes. Part of those changes is going to be right at the top of the show because Jessica and I are going to bring up a topic, and we’re going to take opposing sides. I think you’ll enjoy it.

Why You Should, or Should Not, Abandon Social Media

Sean Jackson: Jessica, you ready for a little bit one-on-one, mano-a-mano debate?

Jessica Frick: We are coming out of the gate with a fire this time.

Sean Jackson: That’s absolutely true. Okay. So, Jessica, what is the topic for the week?

Jessica Frick: Okay, this one is going to get kind of heated. Should you nuke your social media accounts?

Sean Jackson: Absolutely.

Jessica Frick: You’re out of your head, Sean.

Sean Jackson: Absolutely. You should nuke those suckers right now. Okay, all right. Let me clarify.

Jessica Frick: You’re insane, but yes, please.

Sean Jackson: Let me clarify really quickly what I mean by the nuking.

Jessica Frick: Okay.

Sean Jackson: There’s no question that social media when it first started out was a phenomenal tool. From Myspace to Friendster, to LinkedIn, to what’s that other one? Oh, Facebook. It was a great way to have conversations, but as content marketing has been on the rise, right now social media is a wonderful syndication platform for all of that juicy content that you create up.

Other than that, why waste your time on it? Why waste your time trying to engage with anybody on that? Just use it as a publishing tool and call it a day. If someone likes it, Retweets it, thumbs it, hearts it, whatever they do on these things — let them do that. But for the real entrepreneur, the time is better spent not getting into little cat fights on Twitter, the time spent on working your online business. What say you, Jess?

Jessica Frick: I say you’re wrong. How are you going to grow your audience if all you’re doing is speaking into an echo chamber? Are you going to take out a billboard?

Sean Jackson: Yes, yes, pretty much. Think about it. Look at it. Look at Pinterest.

Jessica Frick: Put an ad in the newspaper?

Sean Jackson: Yes, exactly. You put the ad in the newspaper, which is called Craigslist nowadays. No, think about it. Look at Pinterest is a phenomenal tool. Now, I’m sure and I know, for instance, that many people follow others on there, but what are they following? They’re following the content that these people put on the thing.

Yes, if you want to have a one-on-one conversation with Aunt Millie, sure you could do that over the phone, on Facebook, via email, but at the end of the day, the conversational aspect of social media is really not there — so why even worry your head about it? Just put the social share icon, once you publish that piece of content, get it into those social media channels, and call it a day.

Jessica Frick: I can tell from your position on this, Sean, that you don’t run an eShop selling mason jars because Pinterest is basically made for that.

Sean Jackson: Yeah, but are you really having a conversation? Come on, let’s think, really.

Jessica Frick: I’m not saying you should have a conversation. I’m saying there’s definitely value in maintaining it. Now, I’m not saying that, as you astutely noted, you need to get into the scratching and gnashing on Twitter. You certainly shouldn’t go on there and just be a link farm that just constantly broadcasts. But if you’re not engaging with people, if you’re not creating that relationship that’s not just one way, giving people a reason to know, like, and trust you, what exactly are you doing to build your business?

Sean Jackson: You’re spending time on your website, which is where you probably should be spending your time anyway. Now, think about it. It kills me. I ran into this very nice young lady who is a new blogger out there. She’s got a fashion blog. She was very excited because she’s got some followers online, and she’s putting things on her blog. It’s really kind of cool because she’s mixing music and fashion together, so she’s literally playing a guitar with things that she’s wearing. It was cool, it was catchy. But you know what she didn’t consider?

Jessica Frick: What?

Sean Jackson: Email. Like maybe people on your site, instead of just clicking on an affiliate link, maybe they should be signing up for an email list that you have. Why is that?

Because if she’s spending all of her time engaging on social media, then she’s not spending time on the site and doing things like build an email list, which will probably bring more revenue to her than sitting there liking, thumbing, and whatever the other things they do on those things to build that ‘one-on-one special relationship.’ What say you?

Jessica Frick: I say, you just need a hug, Sean, because you are just a little sourpuss today.

Sean Jackson: No, no. Here’s another thing, if we’re really going to get on this. Why spend time on things that are not mobile-first consumption? To that aspect I would say, then why not spending all your time creating videos and putting it on YouTube?

Jessica Frick: Well, why not? Wouldn’t that be considered social media?

Sean Jackson: Yeah, it’s publishing, though. It’s content syndication to a social media site. Really, if you’re getting a comment or two in your YouTube, hopefully it’s not something really spammy or stupid. Really, do you want to spend all your time doing that? Just saying, “Hey, here’s the video. Here’s the call to action” — which most people forget to put in, right? Let’s be honest.

Jessica Frick: Yeah, I’ll agree with that.

Sean Jackson: Instead, they’re like, “Oh, I want to put it out there to see if anyone’s viewed it or liked it,” or, “Maybe they did leave a comment.”

Jessica Frick: Well, yeah, there’s a real risk for social media to become another vanity metric. But I think that it does hold value when used in proper proportion to the rest of your marketing mix. Obviously, if you are spending time on social media at the cost of working on a great website or sending important emails that really make a difference, then you might need to look at how much you’re doing it. But everything in moderation.

Just cutting it off, I think it also depends on what kind of business you’re running. If you’re talking to a digital entrepreneur, some businesses will need social more than others.

Sean Jackson: Yeah, well, I would put it further down the list, spend more time on your website, and think a little bit more about how to increase conversions thereof than worrying about whether Aunt Millie is liking your latest post on Instagram. All right.

Jessica Frick: We’ll have to agree to disagree on this one, but I will say I’m going to sell a lot more mason jars than you are.

Sean Jackson: There you go. Folks, what do you think? Am I completely crazy, is Jessica brilliant, or does she completely not get it? We want to hear from you, so as part of this show, we set up a special email address at Digits@Rainmaker.FM. You can send us an email to Digits@Rainmaker.FM and let us know what you think. Go ahead, what is your viewpoint? Is social media really worth it, or should you just go ahead and nuke your accounts? Send us an email, and let us know. We’ll be right back after this break.

Hey, everyone, this is Sean Jackson, the host of The Digital Entrepreneur. I want to ask you a simple question. What is your business framework for selling digital goods online? Now, if the question perplexes you, don’t worry. You are not alone. Most people don’t realize that the most successful digital entrepreneurs have a framework or general process for creating and selling their digital goods in the online space. And one of the best free resources is Digital Commerce Academy.

Digital Commerce Academy combines online learning with case studies and webinars created by people who make a living selling digital goods online. The best part is that this material is free when you register. Are you interested in joining? Well, I’ll make it easy for you.

If you’re listening to this show on your phone and are in the continental United States, I want you to send a text message to 313131 with the keyword ‘digits.’ When you send that text message, we will send you a link to the registration form right to your phone. Are you outside the United States? Don’t worry. Just send us an email to Digits@Rainmaker.FM. Either way, we’ll send you a link to the registration form so that you can sign up for free for Digital Commerce Academy.

As a special bonus, we will also subscribe you to our newsletter when you text or email us so that you can stay informed with the latest insights from the show. And don’t worry, we respect your privacy. We will not share your email or phone number, and you can easily unsubscribe at any time. If you want to start building or improving your framework for selling digital goods online, then please send a text to 313131 with the keyword ‘digits,’ or send us an email at Digits@Rainmaker.FM. You won’t be disappointed.

How You Can Apply the Theory of Jobs To Be Done to Your Online Efforts

Sean Jackson: Welcome back from the break, everyone. For this segment, we’re going to do it a little different than other shows where we generally have interviews. For this particular segment, we are going to discuss a book that Jessica and I have both read called Competing Against Luck by Clayton Christensen.

Now, that name may sound familiar to you because Clayton wrote a seminal piece of work back in the ’90s called The Innovator’s Dilemma.

Competing Against Luck is centered on the following premise, that people hire a product or service to do a specific job for them. In other words, that people are not thinking of the features and benefits that you provide with your product or service, but that they are really using your product or service to specifically fill a job that they have in their life — that will either help them save time, get something done faster, etcetera.

To discuss this book, Jess, I’d like to get your thoughts on it. Certainly, I personally felt that it was a really unique way at looking at online products and services. What did you think of it?

Jessica Frick: Well, I think it’s important, not just for the creation of products and services, but working out and fine-tuning how you talk to potential customers about your product and service. I love the fact that he leads off talking about how most companies are doing data wrong. And I agree — it’s so alluring to want to see data points, connect them, and figure that is correctly correlated to a customer cause, but that’s not always the case. Usually customer behavior is more disruptive.

Sean Jackson: Yeah, exactly. That brings up a great point. It was funny — we are awash in a ton of data right now, so everybody looks for, “Well, this person looks like this. They read that. They live here. They earn this. They do this for a living.” By having all those data points, we feel like, “Oh, we know our customer,” when the reality is, we probably don’t.

One of the stories in the book that I thought was hilariously funny was milkshakes. Let me talk to you about milkshakes for a second. There was a fast food chain that sells milkshakes, along with other things that they had, and they did notice that in the morning they had a lot of milkshake sales. They’re like, “Well, that’s kind of an interesting part,” so they went through your typical demographic data.

Who were the people buying milkshakes? What do they look like? Where do they drive? What etcetera? — all the demographic things that you would come up with. But they never answered the question — why were people buying milkshakes in the morning? It turns out that milkshakes, and specifically buying in the morning, had a very specific job. Do you know what that job was, Jess?

Jessica Frick: What was the job, Sean?

Sean Jackson: The job was, because in a long commute, people wanted something that would fulfill them, that was convenient and easy, and did not require a lot of thought process to fill them up and was easy for them to consume while they drove.

Now, coffee is a great, but the problem with coffee, of course, is it’s very, very hot. And it’s not very easy to drink as hot as it is, and it also does not fill you up enough so that on a long commute, by the time you get to the office, that mid-morning craving that you have for food, knowing that lunch is a couple hours away, coffee wouldn’t solve that job.

People were literally hiring a milkshake as a form of on-the-road food to make sure that, when they got to their job, they were filled enough to get them through to their lunch break. Isn’t that crazy?

Jessica Frick: It’s crazy — but imagine how many people wouldn’t get to that if they weren’t asking the right questions. That’s why I think this is so applicable to digital entrepreneurs. Remembering that what people are actually doing — and you and me, too, we do it all day, every day with every dollar we spend — when you spend your money, you’re hiring a product or service for a job. If they do a great job, then you keep hiring them. If they don’t, then you fire them and look for an alternative solution.

Sean Jackson: That’s right. You look at Uber. Uber being another great example. If you really boil Uber down, it really did two things. It basically allows you to call for a car, and it shows you where the car was in relationship to you. But why was the job that you wanted? The job that you wanted is you needed immediate transportation, and you wanted to know that it was on its way, right? You can get a cab anywhere, right? New York is complete with them.

Yet Uber comes on the scene, and now cabs become just kind of a passé thing. They both essentially as a feature did the same thing, which is transport you from point A to point B. But there was a very fundamental difference about the job that you hire Uber to do versus the job that you hire a cab to do.

I think when you look at your online products and services, certainly there’s a bigger reason why people are buying it. That bigger reason is probably because they’re looking at a job they need fulfilled, and if your product or service can fulfill that, then it’s hired. But moment that it fails at that job, then they’re going to fire it right away.

I think there’s a lot of things that he put into that book about how you can really kind of spot some of these things. Jess, what are some of the ways that you can spot opportunities where you can create a product and service that fulfills a job?

Jessica Frick: I love the one that he was talking about Quicken. When Intuit realized that there were a bunch of small businesses using Quicken, which was originally intended just for individuals. So they’re bending and shaping it to meet their needs, so Intuit was able to create a business solution. I think we all know how that story ends.

Sean Jackson: Yeah, and think about it. They were doing workarounds to it, so that’s another opportunity.

Jessica Frick: Exactly. Make it easier for them to do the job they want.

Sean Jackson: That’s right. That’s another very, very great example of how you can see how are people getting from point A to point B, and what are the bends that they’re having to make to their processes that are causing them some problems. Literally, think about it. Your product or service becomes the person that gives them the resume and says, “I can take care of that job for you.”

It’s not surprising to me about this concept, and I’ll tell you why. Back in the 19th century, back in the 1800s, technology was not anywhere close to what it is today, obviously. People would literally hire someone to do the most minute details of daily life for them. Today, we have all sorts of technology that makes us more productive.

We don’t need to hire very many people to do a lot of things that just 100 years ago would take a whole staff to do. To me, that concept of how we look at the past and all the people we would hire to do little things for us, now, because of technology, has changed.

When you think of your online product as a solution to a job, that if somebody has this job that needs to be done, then my product or service is the way that it’s going to get done — and it’s going to be done better than if you tried to do that job on your own. I think that concept really changes the way that online entrepreneurs should look at their products and services.

Jessica Frick: I think that by understanding that you’re going to be able to speak better to prospective clients. Let’s be real — not everybody’s going to be the right fit for you. But for those who are, make them understand why you’re the best. By clearly articulating the job to be done, and done well, I think your sales are going to increase exponentially. Satisfaction, too.

Sean Jackson: Yeah, that’s a great point. Let’s use it in case of something that relates to us, hosting. When you look at hosting, do you really care about the bits and bytes that are on that server? Of course you don’t.

Jessica Frick: Nobody cares about ones and zeros, nobody.

Sean Jackson: That’s right. What they care about is, “Is my site going to stay up? Is there going to be somebody who’s knowledgeable to take care of the issues that I have? Is it something that I can quickly get done without having to bring in a technical team to make it happen?” That’s what you hire hosting for, for goodness sake. You want it because you have a specific path, and you don’t want your hosting provider constantly going down because the job you’re hiring it for is to keep your presence up.

And quite frankly, do you really care about their backup storage being on this type of server versus that? No — you just want to know that, if it goes down, it’s restored, and it better not go down because what you’re hiring it for is to stay up all the time. That’s how that thinking can apply, certainly in the online space. Jess, what are some other examples in the online space you could share?

Jessica Frick: Well, I’m thinking about that as both a job that you want to avoid because you don’t want to have to deal with your site going down, doing your own manual backups and restarts, and all that stuff. You would talk to somebody both from that perspective and also from a job that needs to be done well, just to begin with.

But there’s also that difference thing, like we were talking about with Quicken, people using a product different than they were expecting. I’m thinking about DayQuil and NyQuil. So you’re sitting on the product team of NyQuil, and your sales have gone through the roof this year. And you’re like, “Oh my god, everybody’s got a cold.” Well, you dig a little deeper, start asking the right questions, and you find out that people are actually using NyQuil to go to sleep, even when they’re not sick.

Sean Jackson: Right. And they created up?

Jessica Frick: ZzzQuil.

Sean Jackson: That’s right. But I think in the online space, too, it goes to that, a fundamental idea of asking why. “Why do you need what I have? What is it that is driving below the surface?” I think of membership sites, certainly — why do people sign up for a membership site? I actually think there are different jobs people want done with a membership site. I think understanding that really helps in how you craft and manage a membership site.

Some people may go to a membership site because they really do need quality information — a content repository of some sort. Some people may go to a membership site because they’re alone, and they want someone to talk to in real time, or near real time as the case may be. They may go to a membership site because they are really afraid, and they just want somebody that they can trust to kind of guide them along a path.

There’s so many reasons why someone would just sign up for a membership site and be willing to pay a lot for it. If you ask the question, “What job is that person hiring my membership site to do? What job are people downloading my plugin to do? What is the job that they need fulfilled?” Because the moment that you fail at that job, they’re going to fire you, but they’re hiring you because they need something done.

Understanding what they need done is not going to be about the standard generic demographic information where people come in and say, “We know our customers because we know where they live, what color their hair is, what color their eyes are, what they read, and blah, blah, blah.” It’s because they’re hiring it to do something else.

Jess, I’m going to leave the last word for you. What are your final thoughts on Clayton Christensen’s book of Competing Against Luck?

Jessica Frick: Never stop listening.

Sean Jackson: I think you’re right. Never stop listening. Always be asking why. I think if you take a chance to read through that book, you’ll find your own insight. We’ll be back after this break.

You know, this show’s success is based on how well we are at helping you succeed. Are we giving you insights that help your online business? Are we providing you with the types of resources you need to grow and prosper? Or are we just wasting your time? Regardless of your response, we would like to hear from you. Just send an email to Digits@Rainmaker.FM.

No, we’re not going to spam you or sign you up for something you don’t want. Digits@Rainmaker.FM is our public email address, so you can provide the feedback we need to help you. If you are enjoying the show, want to stay up-to-date with every episode, and live in the continental United States, then send us a text message to 313131 with the keyword ‘digits.’ If you’re outside the continental United States, you can still send us an email to Digits@Rainmaker.FM. We want to hear from you because you are the most important part of the show.

One more thing, when you contact us we will send you information on Digital Commerce Academy, a free resource that will help you create and sell digital goods online. Don’t worry — you have the option of signing up for Digital Commerce Academy. This is not some automated ploy to spam you. We truly want to hear from you, so whether you are on your phone or at your desk, feel free to reach out and let us know how we are doing and, more importantly, how we can help you succeed.

The Tools and Information Website Sites That May Help You Improve Your Online Efforts

Sean Jackson: Welcome back from the break, everyone. In this segment, Jess and I share some tools and information sources that we particularly find useful for digital entrepreneurs. Let’s start off with tools, Jess. We’re just going to cover two of them real quickly. What is a tool that you think is absolutely essential for digital entrepreneurs?

Jessica Frick: Well, I know this week and pretty much every day, my most essential tool is Slack. If you’re not already using Slack, this is not an ad, by the way, go to Slack.com and check it out. We could not function as a team without it. The cool thing is, even if you are disparate teams or just want to join a community discussion, keep your finger on the pulse of a community, and everything going on in it, jump on the Slack channel and you can join individual channels within that community, stay informed, and really develop relationships and that ongoing one-on-one communication.

Sean Jackson: Yeah, it’s funny because, for a while, we have experimented with HipChat. We used HipChat for a while, certainly Skype. Really, Slack has been really transformational for us as a company and just across the board. I’ve actually been very impressed with Slack. You know my feelings about social media, Jess, so anything that’s not distracting. I do think when it comes to that kind of one-on-one, or really just the pulse of what’s going on, I tend to like Slack. I have a different tool to talk about that I think is really, really cool.

Jessica Frick: What’s yours, Sean?

Sean Jackson: Clearbit API. Now let me explain

Jessica Frick: Oh boy.

Sean Jackson: I know, now I’m getting all technical on you, folks.

Jessica Frick: It’s going to get nerdy up in here.

Sean Jackson: It’s going to get very nerdy, but let me explain what Clearbit is. So Clearbit API, we have experimented with lots of tools in the company that help us understand who our customers are based on their email address. We have tried a variety of services, and we finally have put some side-by-side comparisons. I’m going to tell you now, Clearbit API has been, bar none, one of the best tools out there for really understanding who that person is behind an email address.

The nice part about it, it’s free. It also integrates with Google Sheets. Let me tell you what you can do with it.

Jessica Frick: Sexy.

Sean Jackson: Let’s say you have a newsletter subscriber list. You can take those email addresses from your newsletter, put them into a Google Sheet — only 1,000, sorry, that’s the limit, nothing I can do about it — put in your Clearbit API key, and it will go through every one of those email address.

When it finds information in their database, it will tell you their LinkedIn profile, their Facebook profile, their Twitter followers, their website, their company name, their title. Any and everything you want to know. How big is their company? Where do they live? What country are they in? Literally, the amount of data from one email address is mind boggling, absolutely mind boggling.

Jessica Frick: And creepy.

Sean Jackson: Yeah, it is.

Jessica Frick: I saw myself on it. I’m like, “Oh my gosh.”

Sean Jackson: I know, I remember that. That was weird, too. It was like, “That’s Jess, oh my gosh.” But it will tell you all sorts of information — some of which, Jess, you might want to take off the web, I’m just saying.

Jessica Frick: Yeah.

Sean Jackson: The nice thing is, again, if you’re not a programmer, you can use Google Sheets, which obviously is free, you can use the Clearbit API, and you can bring in a segment. If you’ve got an email list that you have, if you’ve got a series of email addresses from purchases made on your site, go really look at Clearbit API.

Also, I know they have a function that integrates with Google Analytics, so now, they can start pulling some of that data into analytics. By all means, I will tell you, folks, again, we don’t have affiliate commissions on the show. I don’t care if you buy it or not. I’m just telling you from our experience, both with Slack and Clearbit, they are very much a part of the tools that we use to run the online business that is Rainmaker Digital.

Sean Jackson: Speaking of, Jess, what about sources of information? Because that’s another part. We have our tools, and we have our information. I want to tell you my favorite, and then I want to hear what is your favorite. My favorite source of information right now is BusinessInsider.com. Silicon Valley Insider is kind of how it started out with. Business Insider, and I want to tell you why. I’ve had Feedly account with RSS feeds from a whole variety of sources for quite some time now, but I have to go set that thing up, right?

One of the things I liked about Business Insider is it really gave me all of the kind of the business news, the online news, the things that were happening that would maybe demand my attention. I almost want to think of it as a very sophisticated way of curated business and online information, really. That way if you see something, you can drill into it a little bit more.

The other thing that I like about Business Insider is they’re really on the forefront of online publishing. Henry Blodget, who runs Business Insider, gave a phenomenal speech about how they’ve been using video and how, as a publisher, they’ve morphed their video content to really appeal to people who are consuming it on social media sites, etcetera.

As both a company and as a source of information, specifically in the business space and in the tech space, I find Business Insider to be one of the first places I go to every day. Jess, what about you?

Jessica Frick: Well, when you first said it, I’m one of those weird people that actually reads news about other industries because I like those disparate connections. Then I was like, “Well, our industry would probably be Adweek.” That’s my junk food industry news. You know what’s so bad? As much as I like just gawking at Adweek, because it really does feel like junk food. Sorry, Adweek, I love you guys. I really do. But it’s Marketing Land. I’m on their list. I get their emails every single day, and that’s a real source that I check every day. I’ve been on their daily list forever, too.

Sean Jackson: Yeah, I think you always have to step outside of the little box that you happen to inhabit. I think certainly finding other sources of information and other tools that may enhance it. This is going to be a regular feature of the show, folks. Jess and I will absolutely, time permitting, go through tools and information sources that may be of interest and help you.

Jess, we’re coming to the end of the show, but I did want to leave our audience with a topic to think about that you and I will be debating next week. The topic to think about is this — is email a time saver, or is email a time suck? We would like to know what you think.

Jess, which side do you want to argue on that one?

Jessica Frick: Email is a time saver.

Sean Jackson: Oh, you know what I’m going to say.

Jessica Frick: I know you’re going to say it’s a suck, but you’re wrong.

Sean Jackson: Well, folks, we hope you tune in next week to hear where Jess and I come down on this. If you’d like to participate in the conversation, if you have a thought about email as a time saver or a time suck, go ahead, take a moment, and send an email to Digits@Rainmaker.FM. We’d love to hear from you, and definitely, if we like it, we may read it on the show next week.

Jessica Frick: Especially if you say Sean’s wrong.

Sean Jackson: Yeah, my wife tells me that all the time. So, folks, that will be this episode of Digital Entrepreneur with your new host Sean Jackson and …

Jessica Frick: Jessica Frick.

Sean Jackson: And we will catch you on the next episode. You have a great week.

Filed Under: Management & Marketing

Copyblogger Book Club: Winning the Story Wars

by Sonia Simone

Copyblogger Book Club: Winning the Story Wars

We love books at Copyblogger! Today, we’re digging into Jonah Sachs’ Winning the Story Wars.

Stepping into the world of meaning-making means stepping onto a high-stakes battlefield where important stories compete.”
– Jonah Sachs, Winning the Story Wars

When Sachs wrote his book in 2012, the phrase “Story Wars” seemed like it might be putting things a bit strongly. Today, we see how apt the choice was. We live in an era of passionately competing stories. If we want our messages to be heard, we need to be able to step confidently onto that battlefield.

In this episode, I drill into Sachs’ excellent book, pulling out ideas and strategies that will make your content more compelling.

Note: If you’d like to see more Copyblogger Book Club podcast episodes, drop a comment and let us know your suggestions for what should come next!

In this 21-minute episode, I talk about:

  • The difference between taking a strong position with your content and just being a troll
  • The formula for “Inadequacy Marketing,” and why it’s so corrosive
  • How Sigmund Freud’s nephew tried to save the world by appealing to our worst natures
  • Three “Commandments” from a powerful voice for ethical (and effective) marketing
  • How to use Sachs’ “freaks, cheats, and familiars” to make your content more interesting

Listen to Copyblogger FM below …

Download MP3 Subscribe by RSS Subscribe in iTunes

The Show Notes

  • If you’re ready to see for yourself why over 194,000 website owners trust StudioPress — the industry standard for premium WordPress themes and plugins — just go to Rainmaker.FM/StudioPress
  • If you find these ideas interesting, I hope you’ll pick up the book! Winning the Story Wars by Jonah Sachs
  • My podcast on How to Avoid Getting Sucker-Punched by Internet “Facts”
  • Sachs’ familiars bear a pretty strong resemblance to Cialdini’s Unity
  • You can read an excerpt from the book here: Empowerment Marketing: Advertising to Humans as More than Just Selfish Machines
  • I’m always happy to see your questions or thoughts on Twitter @soniasimone — or right here in the comments!

The Transcript

Copyblogger Book Club: Winning the Story Wars

Voiceover: Rainmaker FM.

Sonia Simone: Copyblogger FM is brought to you by StudioPress, the industry standard for premium WordPress themes and plugins. Built on the Genesis Framework, StudioPress delivers state of the art SEO tools, beautiful and fully responsive design, airtight security, instant updates, and much more. If you’re ready to take your WordPress site to the next level, see for yourself why more than 190,000 website owners trust StudioPress. Go to Rainmaker.FM/StudioPress. That’s Rainmaker.FM/StudioPress.

Hello there, it s great to see you again. Welcome back to Copyblogger FM, the content marketing podcast. Copyblogger FM is about emerging content marketing trends, interesting disasters, and enduring best practices, along with the occasional rant. My name is Sonia Simone. I’m the Chief Content Officer for Rainmaker Digital and I like to hang out with the folks who do the heavy lifting over on the Copyblogger blog. You could always find more resources, extra links, and just general good stuff by going to the show notes at Copyblogger.FM. You’ll also get the complete archive for the show.

Today we’re going to do something slightly different. We’re going to do a segment I call Book Club. We’ll try these out, see how they go. I am going to talk to you guys about a book I found really significant or meaningful or important or useful, crack open some of the ideas in the book, and explain why I think they’re relevant, how I think they might be useful, and then encourage you to pick the book up and let us know your thoughts on it, let us know how it’s striking you.

The Beginnings of the Book Club

I’m going to start with one that Brian Clark recommended to me a month or two back. We were on the phone and he was saying, “You gotta read this book. If you read it, it’s going to give you post ideas for the next five years.” I pick it up on Amazon, and I click to pick it up on Kindle, and Kindle says, “You bought this three years ago.” I look and lo and behold, not only did I read it, I took extensive highlight notes in it.

So I re-read it and realized, yeah, actually I thought this was a great book. I really do think that Brian’s right. I think these ideas are actually very core to the way that we work at Copyblogger, to the way that we write, to the way that we try and structure how we communicate, how we structure content. I thought it would be a great introduction to this book club idea of thinking kind of deeply about a book and then getting together. I would love to know if you’ve read it, what you think, or pick it up and let me know how it’s striking you.

The title, again, of this one is Winning the Story Wars: Why Those Who Tell (and Live) the Best Stories Will Rule the Future. It’s by Jonah Sachs. I have five quotes that I pulled out of the book from, again, my extensive notes. I’ll also share with you how those ideas struck me and how I think they’re applicable. One of the reasons I like this one, in addition to the kind of ridiculous story of how I came to re-read it, is it’s very much the kind of thing that speaks to me because it’s very idealistic on one hand.

He has a very strong sense of the innate goodness of human beings and how that can be turned away from our best natures, and then how it can be turned back again toward our better natures. But he’s also just super practical. It’s not a manifesto full of high ideas. It’s really about practical, concrete things that we can do to make better messages that are more effective, and also messages that just make humanity better, to call on the better angels of our nature, which was a phrase used by Abraham Lincoln that I’ve always found really powerful.

I’m going to read you the first quote: “Stepping into the world of meaning-making means stepping onto a high-stakes battlefield where important stories compete. To thrive in the digitoral era, we must be prepared to understand and then join the story wars. After all, great stories and great conflict have always been inseparable.” End quote. I’ll start by just referencing that word he uses, digitoral era, which is a word he made up to talk about the way the digital era is kind of reinventing the oral tradition. It’s kind of an ugly word, but maybe it’s useful.

This quote, I thought, was valuable because you may have noticed, if you are a denizen of the internet, that the level of discourse right now is intense. The level of emotion, the level of passion spilling over into absolutely, you could say great conflict, is all around us. In my observation, a lot of us think that when there’s a strong negative reaction to something that we publish, that we’re doing it wrong, that we’ve made a misstep. We’ve said something wrong. You’ve said something incorrect or insensitive, and there’s a counter to that that I think can be useful.

The Difference Between Taking a Strong Position with Your Content and Just Being a Troll

We have talked a lot on Copyblogger, and we will continue to talk a lot about speaking to the right people. If you’re not speaking to people who share your values and they have a real issue with what you said, that’s sort of going to happen because you don’t share the same values. You may get a very negative reaction from somebody who just really is coming from a very different place of values than you are. This is what I do to just keep myself sane, just so I feel like, I want to make sure that I’m doing the right thing by publishing, that I’m trying to publish something that is fair and true and beneficial.

My first recommendation is just check your position. In other words, make sure you have real facts, like the kind of facts other people can see and hear and verify, not internet facts. Make sure that your evidence is strong and that it’s coming from something that someone without skin in the game would be able to look at and say, “No, that seems like good evidence.” Every one of us has to really think about checking our egos. If we care more about winning than we do about what the evidence actually shows, then that’s kind of a red flag. You can get into a lot of trouble with it, and I’m going to talk a little bit more about that in a few minutes.

Real stories serve your audience, and the ones that are based on things that are simply not true, they’re just not true, they do a lot of damage. I’m old-fashioned, but I really believe that the truth is actually a thing, not some kind of capital T truth that necessarily beats up everybody else’s little t truth, but just more that we can look at the evidence and we can say, “You know, this seems a lot more likely than that.” I think that’s a thing, and I think that’s kind of a common sense thing that we can all agree on. Gravity is real. We breathe oxygen. These kind of things, verifiable facts.

That first idea from Winning the Story Wars is really about him calling it Story Wars, using that kind of intense language. I think when the book came out, that seemed pretty strong. I think now in 2017 I think everybody gets it. It’s like “Yep, nope, that’s probably right.” I would just add those sanity-preserving measures to make sure that you don’t embroil yourself staying up until three in the morning arguing with somebody who is wrong on the internet. You may your facts may be a little wobbly too.

The Formula for Inadequacy Marketing, and Why it s so Corrosive

His second point, I think it’s so powerful and so, really beautifully-put in the book, is about empowering your audience and not turning them into permanent children. He talks about a great divide in the history of advertising. If you ever watch the show Mad Men, or if you ever watched advertising, now but especially 20th century advertising, it was really marked by what is called the inadequacy approach. Here’s another quote: “Inadequacy stories encourage immature emotions like greed, vanity, and insecurity, by telling us that we are somehow incomplete. These stories then offer to remove the discomfort of those emotions with the simple purchase or association with a brand.”

The great proponent and practitioner of this in the early days was Sigmund Freud’s nephew, interestingly, a gentleman named Edward Bernays. He wrote a book called Propaganda. He was a war propagandist. He was actually a popularizer of Freud’s ideas in the United States, so he marketed those ideas in the U.S. He’s credited with inventing PR. He’s credited with inventing product placement. He was profoundly influential, and he created some really influential campaigns, advertising campaigns. Jonah Sachs’ book points out that this inadequacy approach to advertising always has two steps.

Step one is you create anxiety. Again, another quote: “In inadequacy stories, the moral always begins with the words, ‘You are not.’” End quote. It starts with, “You are not,” and then there’s some statement that stirs up a negative emotion. So, You are not loved, you are not safe, you are not good enough, you are not successful, this kind of thing. Then step two is to introduce a magic solution, so a solution that bypasses the real lessons of myths, the real lessons of maturity, which is that we can work meaningfully with negative emotions and get over them and not be like permanent, sullen children. Now, it’s important that the magic solution does not indicate any kind of real work or hard work. It has to be something that’s effortless, Just go out, by this product, get a little more in debt, and this bad feeling will go away by magic.

This kind of approach, this kind of structure, really comes out of Edward Bernays’ belief, which comes in turn from Freud’s belief that people are basically driven by anger and hate, that that’s what drives humanity, so humanity has to be controlled. They have to be calmed down, placated, and kept kind of pleasantly drunk with consumerism so that they don’t do anything dangerous, because basically human beings are fundamentally messed up. This is the worldview that informs that kind of advertising, that kind of marketing.

While we are talking about legendary, old ad guys, and if you like stories of the early days of advertising, this is a wonderful book, because not only does he present interesting ad campaigns, but he really looks at why they work and what they’re really saying. It’s so fascinating. Along with Edward Bernays, he introduces another gentleman by the name of John Powers.

Three Commandments from a Powerful Voice for Ethical (and Effective) Marketing

John Powers is sometimes credited with being the first copywriter as distinct from an advertising man. John Powers wrote ad copy that looked a lot like ad copy you might recognize today. It was content. It was interesting. It was truthful. It educated the customer about the product. It didn’t really do all this trickery or stimulating fear, things like this. I’ll read you John Powers, what he called his three commandments, because they’re very instructive. I think you’ll find they’re very resonant with good advice today about content marketing.

Quote: “The first thing one must do to succeed in advertising is to have the attention of the reader. That means to be interesting. The next thing is to stick to the truth, and that means rectifying whatever is wrong in the merchant’s business. If the truth isn’t tellable, fix it so it is. That’s about all there is to it.” So, that could be paraphrased as, Be interesting, tell the truth, and if the truth sucks, then fix reality so that you can tell the truth. This leads to what Sachs is calling empowerment marketing, as the other side of inadequacy marketing. Empowerment stories are really, first of all, they’re behind some of the most effective marketing and advertising in content that we see, businesses like Nike and Apple.

Here’s another quote from Sachs. Empowerment stories, quote, “…inspire action by painting a picture of an imperfect world that can be repaired through heroic action.” End quote. This idea of empowering stories resonates so closely and tightly with what we’ve been doing on Copyblogger, especially the series that we’re doing from the first of the year, where we’re really trying to get very structural about the kinds of stories that work for content about who you’re speaking to, about speaking from values, all of these things really, really resonate with that John Powers, those three commandments.

A lot of it is about getting to a deeper truth. The analogy that Sachs uses is it’s that core of cork in the middle of a baseball. That’s what makes a baseball springy and lively, is that it’s got cork in the middle. That same idea that there’s a core of real, sincere human values at the core of the message, and it really is about helping people be better versions of themselves and helping people help one another, that that’s the kind of message that creates this empowerment kind of context. It can be very, very powerful.

How the Empowerment Model is the answer to the Inadequacy Model

So Sigmund Freud is kind of the precursor to the Edward Bernays inadequacy model. Abraham Maslow with his hierarchy of needs is really kind of the grandfather of the empowerment model. It’s not necessarily really a new model. I mean, we’ve had empowering myths for as long as people have been people. So it’s not a new model. It’s really more of a return to an ancient model, and Jonah Sachs is making the case that it’s an inherently healthier model, which I found convincing.

Those are some of the biggest ideas in the book. I’ll touch on a couple more, just because I found them so interesting, but I really would strongly recommend, don’t leave it with this podcast. Do pick the book up if this kind of work is at all interesting to you, or if you think it might be able to inform what you’re doing, because any kind of persuasion, marketing, content, journalism at this point, certainly editorial, political work, anything like that, this kind of empowering story is an amazingly powerful tool for helping people see things, helping people see things differently, and making the case for what you think is going to make the world better. I think it’s just a really, it’s a lovely piece of writing.

How to Use Sachs Freaks, Cheats, and Familiars to Make Your Content More Interesting

A couple of quick strategies you can go at and use right away, because I like to be very pragmatic, and what we’ve been talking about is a little abstract. One of his identifications in terms of that how to be interesting part … you might remember that John Powers, the first thing that he recommends is you have to be interesting. That was true when he was doing newspaper ads back in the day, and of course it’s much more true now because we’ve so many more distractions. Jonas Sachs has kind of three tips. He calls them freaks, cheats, and familiars. These are what he calls primal brain structures. They’re storytelling devices or hooks, if you will, that help stories become more interesting and help capture that attention of your reader, your listener, what have you.

The first one is freaks, and Sachs identifies this as a character who’s recognizable but really, really different. It’s a recognizable person. We know it’s a person, it’s not like a talking trash can or the space station or something like that. It’s a human character, but it’s a human character that’s really, markedly different and unusual. That kind of gets us to stop in our tracks and pay attention to who this is, who’s speaking.

The person could be unusual in appearance. The person could be unusual in … they could even be unusually great-looking. He has an example from the Old Spice ads of how that works. But somebody who’s so distinct-looking that it’s striking, and it captures our attention. I would make the point that in content, sometimes you do this not necessarily with something visual, but with a particular writing voice or a speaking voice, or a video style. It’s not always visual in my experience. It sometimes has to do with word choice, with really, really interesting language, or it can be a combination of those things.

The next word he uses for ways to make your content more interesting, kind of a trick to make your content more interesting, is cheats. A cheat challenges social norms. A person who cheats is a rule breaker. It’s somebody who’s not accepting the traditional ways that we’ve always done things. This is always interesting. It creates tension. Now, cheats can be used in stories two ways. One, you can have the lone wolf, the one who’s breaking the rules to make the world better and is willing to defy the powers that be in order to do the right thing. That’s a cheat.

The other way that this could be used is to identify someone who is cheating in a negative way, who’s being dishonest, who’s being hypocritical. There are cheats who break the rules we think should get broken, and there are the cheats who break the rules we don’t think should get broken. Both of those are inherently really interesting. Those are stories that, they will pull people in. If you can identify that element, that cheat element somewhere for a piece of content, it can really pull the story in.

Then his final element was familiars. If you rely too much on freaks and cheats, you’re going to create content that becomes off putting at a certain point. It’s going to become distancing. It becomes grotesque. We don’t want grotesque, right? We want a sense of belonging. Familiar is about balancing that out, balancing that tension, speaking a common language. This is closely tied, if not identical, to the Robert Cialdini principle of unity where we are the same. You and I are the same because we share a core, deep value or belief.

Arming the Choir, and a Few Requests

Jonah Sachs has a great, a great turn of phrase, which is arming the choir. We all say, “Well, you know, you’re preaching to the choir,” like that’s a negative thing. He talks about arming the choir, giving the choir evidence to go out and do your work because the choir is, by its nature, the people who believe most intensely in what you do. Again, that goes back to empowerment. You’re taking your choir of people who believe as you believe, and you are helping them craft the stories and the arguments and everything that they might need to go out and spread the gospel, right? Spread the word about what it is that you believe is going to make things better.

If you look for ways to use that freaks, cheats, and familiars, if you’ve ever used something like that in your content, or if you have some thoughts on anything in this podcast, please do leave a comment. I love your comments. You can leave one by going to Copyblogger.FM and just finding the post. A couple of asks from you. One, if you do pick the book up, please let me know how it struck you. Did you find it boring? Did you find it compelling? Did you get something useful out of it? I would really like to know how it struck you.

Two, I would love to hear your thoughts on books we might cover in a book club segment in the future. Is there something you think is just groundbreaking, you think everybody, kind of Copyblogger kind of person should read this book and benefit from it? I would really, really love to hear about it because I have some thoughts for the next edition, but I’d also like to hear what you have to say.

The third ask, and you’re never supposed to ask more than one thing, but I’m going to ask you three things, and you can pick whichever one, or two, or three you want. I’m thinking about writing about this freaks, cheats, and familiars idea. If you’d like to know more about it, if you feel like it wasn’t completely covered in what I talked about today, will you let me know? Just drop me a note. You can drop me a note on Twitter also
@SoniaSimone
. Just let me know if this is something you’d like to hear more about or you feel like, “Nah, I really feel like this was covered.” Thank you so much. I appreciate you so much. I’ll catch you next time. Take care.


Source: CopyBlogger

Filed Under: Uncategorized Tagged With: search engine optimization

SPOS #552 – Technology Provocations With Nicholas Carr

by

Welcome to episode #552 of Six Pixels Of Separation – The Mirum Podcast. 

Here it is: Six Pixels Of Separation – The Mirum Podcast – Episode #552 – Host: Mitch Joel. His latest book is called, Utopia Is Creepy And Other Provocations. It could, literally, be translated as “Our World Is Creepy”… and that’s the point. Nicholas Carr is one of the brightest thinkers on how technology impacts our lives. His perceptive on how culture and technology come together can best be understood by reading his best-selling books, The Shallows, The Big Switch, Does IT Matter? and The Glass Cage. Carr is also a writer for The Atlantic, Wall Street Journal, Wired and many more. His book, The Shallows, made a serious impact, because of the popularity of his article, Is Google Making Us Stupid?. His latest book, Utopia Is Creepy And Other Provocations, is an awesome collection of his best essays, blog posts and other musings with word. Enjoy the conversation…

  • Running time: 53:21.
  • Hello from beautiful Montreal.
  • Subscribe over at iTunes.
  • Please visit and leave comments on the blog – Six Pixels of Separation.
  • Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
  • or you can connect on LinkedIn.
  • …or on twitter.
  • Six Pixels of Separation the book is now available.
  • CTRL ALT Delete is now available too!
  • Here is my conversation with Nicholas Carr.
  • Utopia Is Creepy And Other Provocations.
  • The Shallows.
  • The Glass Cage.
  • The Big Switch.
  • Does IT Matter?.
  • Is Google Making Us Stupid?.
  • Follow Nicholas on Twitter.
  • This week’s music: David Usher ‘St. Lawrence River’.

Download the Podcast here: Six Pixels Of Separation – The Mirum Podcast – Episode #552 – Host: Mitch Joel.

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Source: Six Pixels of Separation

Filed Under: Management & Marketing Tagged With: search engine optimization

13 Ways of Looking at a Headline

by Sonia Simone

13 Ways of Looking at a Headline

Having a hard time coming up with headline ideas? Here are 13 tweaks, prompts, and hacks to keep you moving.

We’re working on headlines this month for our Copyblogger content challenge — but sometimes it’s really hard to come up with ideas!

Fortunately, there are lots of structures out there you can use to spark your creativity. I brought 13 of them together for you here, with apologies to Wallace Stevens and his nice poem.

13 ways to look at your headlines:

  1. Start with a number — or tweak an existing headline by adding a number
  2. The “Cosmo” technique, taking the structure of a magazine headline and adapting it for your topic
  3. Play with the promise. Amp the promise up with strong words … then try a quieter version that sets a more realistic-seeming expectation
  4. Try a warning — the “What Not to Wear” headline
  5. Answer the “protest march” questions: What do they want? When do they want it?
  6. The “monster” post — “101 ways to …”, “The Ultimate Guide to …”
  7. The “brief guide” — identifying the small set of key steps to getting started
  8. “The X Questions to Ask Before You …” (this is often nicely paired with a checklist, cheat sheet, or worksheet)
  9. The question without an obvious answer. “Do Lower Prices Lead to More Sales?” Remember: the audience needs to understand the relevance!
  10. Useful: What will the audience get out of reading, listening to, or watching this piece of content?
  11. Urgent: Increase the sense of urgency with time pressure or warnings
  12. Unique: Can you use an unusual word? Can you challenge conventional wisdom? Remember: Don’t let “unique” turn into “confusing”
  13. Ultra-Specific: Precision is interesting. Replace vague, waffly words and round numbers with specifics

Listen to Copyblogger FM below …

Download MP3 Subscribe by RSS Subscribe in iTunes

The Show Notes

  • If you’re ready to see for yourself why over 194,000 website owners trust StudioPress — the industry standard for premium WordPress themes and plugins — just go to Rainmaker.FM/StudioPress
  • If you need more headline ideas (and we all need more headline ideas), don’t forget to grab Brian Clark’s ebook on Magnetic Headlines. It’s free with registration.
  • My favorite “hack” for headline ideas is the Cosmo Headline Technique for Content Inspiration
  • If you’d like to see more on the 4 Us, check Brian’s post out on Writing Headlines that Get Results.
  • Sean D’Souza’s post with a great question headline: Do Lower Prices Lead to More Sales?
  • I’m always happy to see your questions or thoughts on Twitter @soniasimone — or right here in the comments!

The Transcript

13 Ways of Looking at a Headline

Voiceover: Rainmaker FM.

Sonia Simone: Copyblogger FM is brought to you by StudioPress, the industry standard for premium WordPress themes and plugins. Built on the Genesis Framework, StudioPress delivers state of the art SEO tools, beautiful and fully responsive design, airtight security, instant updates, and much more. If you’re ready to take your WordPress site to the next level, see for yourself why more than 190,000 website owners trust StudioPress. Go to Rainmaker.FM/StudioPress. That’s Rainmaker.FM/StudioPress.

Hey there, good to see you again. Welcome back to Copyblogger FM, the marketing podcast. Copyblogger FM is about emerging content marketing trends, interesting disasters, and enduring best practices, along with the occasional rant. My name is Sonia Simone. I’m the Chief Content Officer for Rainmaker Digital and I like to hang out with the folks who do the heavy lifting over on the Copyblogger blog. You can always get extra links, extra resources, as well as the complete show archive by pointing to Copyblogger.FM in your browser.

If you are joining us this month for our content challenge, or even if you aren’t, the group, the audience over at Copyblogger.com is doing a challenge to come up with better headlines. We start by coming up with more headlines. The challenge for the month is to come up with, let’s say, 20 or 30 headlines, brainstorm a whole big stack of them, and then keep adding to that every day by brainstorming a couple of additions.

One of the things we’ve heard back, and this is not surprising really, is that coming up with that many headlines is just hard, it’s just kind of a brain teaser. Today I thought I would revisit an exercise that I did way back when dinosaurs roamed the earth and I went to college. I had a poetry class, and we did a riff on Wallace Stevens’ poem, Thirteen Ways of Looking at a Blackbird. I don’t remember what the exercise was, but it was a poem to use that same idea, Thirteen Ways of Looking at a Banana, I think it was.

So today, I am giving you Thirteen Ways of Looking at a Headline. This is intended as a way for you to kind of shake up your creative mind, shake out some additional ideas for headlines that you can try. Now, you might not use all of these ideas, you might only use one or two, but it’s a way for you to generate more ideas, so you can pick the ones that really jump out at you, the ones that you say, “Okay, that’s actually … seems like something I might want to read.”

If you’re doing the content challenge, and that’s awesome, I would love it if you were. This will help you get that done. If you’re not officially doing it, you can certainly sit down and brainstorm a big stack of headlines. It is so useful, no matter what you do to create content, to just have a bunch of headlines that you can start from and start writing something, or recording a podcast, or whatever it is that you do. Let’s get it started.

1. Start With a Number Or Tweak an Existing Headline by Adding a Number

The number one tweak you can make to an existing headline or jumping off point for a new headline is to work with numbers. You might have seen there are lots of numbers-oriented posts and content all over the web. The reason is that just numbers and headlines just seem to work really well together. Now, my favorite way to handle a numbered list post, or, 13 different ways to do X, Y, or Z, is to write the piece first and then pull the number out of that.

I’ll write a comprehensive how-to post about something and then I’ll just go back and count, “Okay, I’ve got 17 ways here, so this is going to be 17 ways to do a better job of X.” Starting from the content and then working back to the numbers, for me personally, is a best practice, but it doesn’t always work this way. For example, this podcast, I knew that I wanted to just have a little play on the Wallace Stevens poem, Thirteen Ways of a Looking at a Blackbird, so I knew that I wanted to come up with 13 ways to tweak a headline and come up with a new idea.

You can go either direction. Just realize that most of the time you should be willing to tweak the number to fit the content, rather than the content to fit the number. If you can only come up with 87 really good ideas and you had originally thought about a 101 list post, I would go ahead and go with the 87. Keep it strong, really make sure that the content is keeping the promise that the headline is writing the check for.

2. The Cosmo Technique, Taking the Structure of a Magazine Headline and Adapting it for Your Topic

Second tweak, this one is one of my favorites. I mention it nearly any time I talk about headlines, because I find it just handy and it’s something you can do right away, you can do it immediately. That is to head over either to a physical magazine stand or you can head to a virtual magazine stand, like Magazines.com, and look at very popular magazines. Look at their headlines and then just tweak those for your topic.

This is sometimes called the Cosmo headline technique, partly because Cosmopolitan magazine is really, really good at giving you headlines you can tweak for any topic at all: fitness, parenting, relationships, finance, business-to-business marketing. Their headlines structures are so tight and so solid, and so it’s a great place to go and you just take the shell, the skeleton, the structure, and then you just change the words around until it makes sense in your topic. It’s a really good way to knock out a bunch of ideas very quickly.

3. Play With the Promise. Amp the Promise Up with Strong Words Then Try a Quieter Version that Sets a More Realistic-Seeming Expectation

Technique number three is to play around with the promises you make in the headline. Sometimes some words imply a big promise, like breakthrough, or sure fire, or instant. Those are just words that imply a big promise, they imply that the content is going to deliver on something big. Play around with using some big promise words and then generate a couple of more alternatives, dialing down the promise, making it less hype-y, for lack of a better word.

To take a big promise and, what would that big promise look like if you managed expectations on it a tiny bit and dialed down that promise? Play with the promises, go big, go a little softer, and see which one feels more compelling to you. It’s not always the big promise headline. Sometimes a more realistic headline is the one that will actually get more attention, but you have to play around with it and experiment and just try different possibilities.

4. Try a Warning the What Not to Wear Headline

Technique number four is the What Not to Wear headline. In other words, the negative headline. This is a headline that implies some kind of a warning that strongly suggests that people avoid some terrible fate, a headline that tells people what not to do, or what to avoid. These are always compelling, they are always interesting.

5. Answer the Protest March Questions: What do They Want? When do They Want It?

Technique number five is to answer what I call, the protest march questions, and those are, What do they want? and, When do they want it? So, How to teach your first grader to tie his shoes in less than an hour, okay. What do you want to do? I’d like my first grader to be able to tie his shoes. When do I want to be able to get that done? I’d like to be able to get it done in under an hour. What do they want, and when do they want it? Answer those questions. Those are just always very solid headlines.

6. The Monster Post 101 Ways to , The Ultimate Guide to

The sixth technique is the monster post headline. So, 101 ways to do X, Y, Z, keeping in mind what I said earlier that if you actually only come up with 87 or even 64, just go with the smaller number, it’s still impressive. The ultimate guide to, is another very time tested post formula. It can work very well, it’s used a lot, but it still has good promise. Think about what monster, massive, gigantic piece of content could you create and write a headline for that. Kind of an additional pro-tip on those, sometimes those can be turned into really interesting larger pieces of content also, like eBooks, tutorial series, autoresponder series, something like that.

7. The Brief Guide Identifying the Small Set of Key Steps to Getting Started

Countering that, the seventh possibility for a headline is the brief guide headline. This is a headline that promises the most important steps to getting started with a particular topic or a particular thing that the audience wants to do. Really think about selecting, winnowing down from all the possible advice they could get, what’s the most important, most salient how-to you can provide, and then create your own brief guide to getting more whatever it is that they might want.

8. The X Questions to Ask Before You (This is Often Nicely Paired with a Checklist, Cheat Sheet, or Worksheet)

Closely related to that is number eight, and this is the X simple questions to ask before you … The eight simple questions to ask before you publish your blog posts, the six simple questions to ask before you do your workout today, whatever it might be. This is very related to the earlier one, which is it’s very step-by-step, it’s very concrete. You’re telling your audience what they should do and in what order. This is a great kind of content type to pair with a checklist or possibly a worksheet, so that you can actually give them a cheat sheet to remember the eight simple questions to ask before they move forward with their project.

9. The Question Without an Obvious Answer. Do Lower Prices Lead to More Sales? Remember: The Audience Needs to Understand the Relevance!

All right, technique number nine is more difficult to pull off, but they work really well when they work. That is the question that doesn’t have an obvious answer. I’ll give you an example from Copyblogger, Do Lower Prices Lead to More Sales? That one was written for us by Sean D’Souza and I like that because your first thought is normally, “Well yeah, law of supply and demand tends to suggest that when you lower price, you increase demand.” Then there’s a question mark and I think, “Well, maybe not. Maybe that’s not true.” There’s not an obvious answer there and I’m going to want to click through and find out why.

In one of his books, Bob Bly found this great one from Psychology Today, Do You Close the Bathroom Door Even When You’re the Only One Home? Now, I have no idea what that piece of content is about, that article in Psychology Today, but I think I would probably read it, because I’m just really intrigued. Now, these are tricky headlines, because curiosity is an important factor, but the pure curiosity headline, where the person really has no idea what they’re going to get on the other side of that, that, it tends not to get good results.

If I’m reading Psychology Today and I get that headline, I’m going to read it because I read Psychology Today to find out what makes people tick, right? I read to find out more about human psychology. That’s going to share an interesting fact about human psychology with me. That headline is very relevant for Psychology Today. It is not relevant for Copyblogger, and I think if we got clicks on that, it would be to ask us if we had been hacked.

However, Sean D’Souza’s headline, Do Lower Prices Lead to More Sales? is very relevant to Copyblogger and any reader of ours is going to know, “Oh, well that’s interesting, that’s going to be an article about the relationship between pricing and sales. That’s a topic that I think about and I’m going to click through and I’m going to see what Sean has to say about it.” If you have the question without an obvious answer headline, it has to be clear to the audience how it relates to what they come to you for. Otherwise, it just gets confusing and confusing is not helpful.

All right, so I’m going to wrap up the last four suggestions for you with the four U’s of copywriting, or the four U’s of headlines, which are useful, urgency, unique, and ultra specific, and I’ll walk you through how each of these might be something that you could use as a prompt to come up with some headline ideas.

10. Useful: What Will the Audience Get Out of Reading, Listening to, or Watching this Piece of Content?

The first U, letter U, stands for useful. This is a really major tried and true thing to keep coming back to for your headlines. Which is, to ask that question, What does the audience get out of reading this piece, or listening to this podcast, or watching this YouTube video? These are the how-to’s, the tutorials, the guides. These are also the warnings and the pitfalls.

If your headline makes it really clear what the person’s going to gain from checking out your content, you’re going to have a good headline. Even if, maybe your other skills are not incredibly fantastic, that’s probably the most important one to master. Some people apply the so what test, so you keep asking yourself, “Well, so what? Well, so what?” You should have a good answer for that. It should be an answer that makes sense to your audience.

11. Urgent: Increase the Sense of Urgency with Time Pressure or Warnings

The second letter U stands for the word, urgency. This is about getting people to check out your content today, rather than never. Urgency language can include things like, introducing, or announcing, that suggests, “Okay, there’s something new here, I want to look at it.” It appeals to that sense of novelty. Another good urgency phrase is why you must, and this is often paired with the word, immediately. So, you know, Why you must secure your WordPress based website immediately. That’s an important post, because there are actually super bad things that could happen to you if you don’t do it.

12. Unique: Can You Use an Unusual Word? Can You Challenge Conventional Wisdom? Remember: Don t Let Unique Turn into Confusing

The third letter U stands for unique. This is about catching attention and catching attention with things like, something unique, something that people haven’t seen before. You can get this done with possibly an unusual language choice, including one of my favorites which is, use words like weird. Now, we’ve all seen that terrible stupid ad on social media, this one weird trick to doing whatever.

Don’t use this one weird trick, because it’s horribly overused and associated with something that looks not very high quality. There are lots of other ways you could use the word weird, that would cause people to just pause for a second and say, “Huh. Weird. Well, I wonder what that’s about?” Think about playing with that. Any unusual language choice is going to make people just take that moment and stop and look at it.

Another very tried and true way to work the unique angle is to challenge conventional wisdom. To take something that everybody believes is true, and turn it on its head. You have to be able to do this legitimately. Don’t just be a contrarian to be contrary. This actually has to support a real and useful position. Otherwise, you’re getting attention, but you won’t keep attention, because you’re not perceived as being reliable.

Again, I just want to caution you that when we want you to try and put a unique element in your headline, that’s not the same thing as confusing people with your headline. A lot of people go for unique, and what they end up with is unique and confusing. Again, it just won’t help. If people are confused, they tend to get a little bit nervous and when people are a little bit nervous, they don’t act. Anybody who’s a little bit nervous about what they’re going to find on the web will just tend to not click. It just feels safer to not click, rather than going to that weird thing that I’m not sure what that is. Be unusual, be different, be unique, but don’t be so different that you’re confusing and scary.

13. Ultra-Specific: Precision is Interesting. Replace Vague, Waffly Words and Round Numbers with Specifics

Our thirteenth tip is to be ultra specific, that’s the fourth U, ultra specific. This kind of brings us full circle, because one of the best ways to get ultra specific is to use a specific number. Let’s talk about numbers for a moment. We have a tendency to want to round numbers, so we want to write posts with, Ten things you should know about this, or, 100 things you should know about this.

It is often more compelling and more interesting if you go with kind of a knobbly number. If you go with a non-obvious number. 17 is a much more interesting number than 20, and 17.2 is more interesting than 17. Getting incredibly specific with numbers, with the facts, getting really, really pointed about what you have to say … very, very useful, very compelling. It just makes it feel like this is somebody who actually knows what they’re talking about.

Of course, you always want to back that up by, in fact, knowing what you’re talking about. If you see vague words in your headline, then take advantage of that and create a second iteration of your headline that makes that word much more specific, that really speaks to a specific individual. Use specific, crisp, clear, especially verbs and nouns, rather than vague, waffly, fluffy ones.

Those are 13 prompts or tweaks that you can use to look at your stack of headlines and grow it by quite a bit, double it, triple it, perhaps. I will go ahead and post all of these in text. If you go over to Copyblogger.FM, you can get the complete list in text just for your general reference. I would love to hear from you. If you guys have some headlines that you have tried one of these out on, let me know, drop them in the comments, always interested to see what you’re working on. And keep an eye on the Copyblogger.com blog for the next content challenge, which will be coming up in early February. Thanks so much guys, take care, and talk with you soon.


Source: CopyBlogger

Filed Under: Uncategorized Tagged With: search engine optimization

SPOS #551 – Teach And Grow Rich With Danny Iny

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Welcome to episode #551 of Six Pixels Of Separation – The Mirum Podcast. 

Here it is: Six Pixels Of Separation – The Mirum Podcast – Episode #551 – Host: Mitch Joel. I know Danny Iny as a kind-hearted, gentle and generous soul. Many others know Danny as the founder of Mirasse. We first met when he was putting his book, Engagement from Scratch! in 2011. Slowly, over time, we would meet for coffee and talk about our growing businesses. To watch Danny’s business grow has been a true joy. Mirasse helps people build better courses online. Not those shoddy ones… Danny and his team are all about true quality. This is Danny’s passion. With his team of 30-plus people, he is on a mission to support his very special global community of 50,000+ loyal and inspired entrepreneurs. Danny is the host of the Business Reimagined podcast. He has also written the books, The Audience Revolution and the recently released, Teach and Grow Rich. Enjoy the conversation…

  • Running time: 52:19.
  • Hello from beautiful Montreal.
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  • Please visit and leave comments on the blog – Six Pixels of Separation.
  • Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
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  • Six Pixels of Separation the book is now available.
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  • Here is my conversation with Danny Iny.
  • Teach and Grow Rich.
  • Mirasse.
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  • Follow Danny on Twitter. 
  • This week’s music: David Usher ‘St. Lawrence River’.

Download the Podcast here: Six Pixels Of Separation – The Mirum Podcast – Episode #551 – Host: Mitch Joel.

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Source: Six Pixels of Separation

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